So the cleaning services I requested was at 2:00 p.m. they didn't arrive until 3 and said it was because of traffic. Once they got there I left my unit to allow them to clean. In the process of e they got done with the cleaning and they left I realized my Gucci glasses were missing. I left them in the unit as I remembered taking them off. I contacted Hector explained that my glasses were apparently taking or were damaged during their cleaning process. He basically denied it took up for his staff but didn't show any kind of empathy or any sense of seeing how he can make the issue as a first time client a good one based on what happened. The point of what I'm saying is the cleaners did and exceptional job but my glasses were stolen or they accidentally damaged them and if that was the case the cleaning staff could have communicated that to me which I explained to Hector and He tor...
The Duster Crew Replied:
Hello Kerry, thank you for taking the time and provide your feedback. As we finished our phone call we asked the cleaners about the glasses and the apartment was totally empty nothing inside. They never saw any glasses and this is the answer we provided. Our teams are very reliable we don’t have...
The Duster Crew Replied:
Hello Kerry, thank you for taking the time and provide your feedback. As we finished our phone call we asked the cleaners about the glasses and the apartment was totally empty nothing inside. They never saw any glasses and this is the answer we provided. Our teams are very reliable we don’t have...
Kerry Woodard gave The Duster Crew a
1 star Review
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