First let me say, Lupe was wonderful. She did what she could while she was there. I had issues getting a response to schedule my initial cleaning. They scheduled me a day before my event. The day of the cleaning, they sent ONE person. It was supposed to be 2 or more. I then got communication that they were charging more than quoted because of dust build up. Duh! That's why I hired a cleaning service. I was in and out that day and did not see all the areas Lupe tried to clean by herself. Dust Devils sent 2 other cleaners on Monday (after the fact) to finish up. I told them the rooms that I knew were missed. But I noticed that windows were not cleaned and some surfaces were dusted, etc. It was not the cleaners fault. The areas that they did touch, were cleaned well. They offered a "discount" for their mistake. I expected better based on other reviews. I will try other services...
The Dust Devils Replied:
Thank you for your feedback. We’re glad to hear you were happy with Lupe’s work, but we’re truly sorry the overall experience didn’t meet your expectations. On the day of your cleaning, we unexpectedly had a technician call out. We immediately reached out to offer the option of rescheduling or...
The Dust Devils Replied:
Thank you for your feedback. We’re glad to hear you were happy with Lupe’s work, but we’re truly sorry the overall experience didn’t meet your expectations. On the day of your cleaning, we unexpectedly had a technician call out. We immediately reached out to offer the option of rescheduling or...
Tyshee gave The Dust Devils a
2 star Review
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