The Dazzle Cleaning Company

BEWARE. RUN FAST AS FAR AWAY AS YOU CAN .
While some of the cleaning people are very nice and good at what they do, others are really bad. The company, by whatever name it’s currently using:
Homeaglow
Foreverclean
Dazziling cleaning
is one of the worst companies I’ve ever worked with.
You end up getting roped into signing a 6 month contract at which time they charge $49 a month, $5.00 an hour on top of what they charge for the cleaner (depending on their own rate) plus an additional 15% fee. None of this was disclosed to me or charged to me in the beginning.

Over the 6 month period I had 7 different cleaners. The last one was scheduled to come today and she canceled at 2:33 am this morning.
The first one lied to me about things I specifically asked her to do. She said she did them and she didn’t. Also, terrible body odor.
...

The worker set expectations but did not meet them, then when I called to address it new expectations were set which were again not met. Each call was answered by someone new and there appeared to be no method of keeping all workers updated on the business. A tube of marijuana was on the office floor and was addressed casually by the worker, as if it were humorous. Overall, very unprofessional and don’t desire to be represented by such.

I've used The Dazzle Cleaning Company in the past and am always pleased with their services. I got my house cleaned today, and was delighted to come back to a sparkling home. Their cleaners are all extremely friendly professionals who do a great job. Love the attention to detail. My stainless steel appliances shine, bath tub is sparkling, and love getting all the dogs hair vacuumed up off the couches.

Services are easy to book, and the customer service is exceptional. Sam cleaned my home today and did such a wonderful job. Thank you!!!

OCTOBER 2022 UPDATE:

Dazzle has grown, but they still remain amazing! Our cleaners today were fabulous! They were Mel, Kierriea, and Aidan. They were all fantastically amazing and left our home sparkling clean! Kevin, the scheduling coordinator, and everyone were so professional throughout the entire process. They did a good job on the deep clean and standard cleaning. I have been using them for years, and will continue to use them. I highly recommend Dazzle!

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OCTOBER 2020 UPDATE:

We are still using Dazzle TWO years later. We are loyal clients. We have even hit VIP status. Ashley cleans our home for the most part. We do have other cleaners from time to time. Overall, they do a great job. Logan (the owner) and myself have had our moments, but overall, we come to a resolution and the company is great. We like having...

We’ve gone with Dazzle twice so far and have been Dazzled just as many times with their professionalism and thoroughness. We are so thankful to have found this LGBT owned company that also employs many staff in the queer community. 🏳️‍🌈

Frustrating service. It’s all automated responses - no actually human works there. I have dealt with several no shows from cleaners even after they confirmed they would be on time the day before. They make it hard to cancel the membership, the site will conveniently “time out”, then they want to charge you what you supposedly “saved” but don’t discount how much time they have wasted. Just find a regular clearer and pay then cash. This doesn’t actually save much. I am noticing a fee of $35 a month then $10 a week too? Where did that come from? Just weird, sketchy service provider all around. The service clearly takes a big chunk of the profit from their contracted cleaners and then overbook cleaners and therefore they are always late or struggling to even show up. The cleaners will say “I’m on my way, 5 minutes.” Then nothing for several hours. They will try to give you $39 towards...

Absolutely HORRIBLE experience with these folks. I moved into a new house which needed some cleaning (mostly kitchen, floors, windows). I tried to schedule an appointment on July 3rd, had multiple cleaners cancel after accepting the appointment. Finally had someone who was supposed to come out on the 9th. This person no-called, no-showed, until 3 hours after the appointment was supposed to begin that they were unable to come.
Tried to have someone else come, had to wait another week. At this point, we did most of the cleaning ourselves. A person finally came, who did a pretty mediocre job.
Stupidly joined the ForeverClean membership, so tried again, and AGAIN had someone accept, then no-call, no-show, until 4 hours afterward. Awful, awful customer service both times. I've reached out numerous times to get clearly templated email responses that do NOTHING to actually...

Worst service ever. Be aware of their marketing scams where they offer $19 cleaning service and automatically enroll you in some forever clean membership which you cannot cancel unless you pay a $150 - $200 early termination fee. No customer service offered and you get charged every month for service you're not even using.