Food was good but still disappointed. Service and atmosphere was severely lacking. We had read about the robot and wanted to see it. We called before making the hour drive and the lady told us, yes the robot was working and would serve our food so we were excited to see it .
Drove all the way out from the other side of Portland. When we went in there was no one there to greet us so just stood there. Finally see a small sign saying see bartender for service so we went over to the bar and the bartender lady was very unwelcoming and just asked "Do you need something?"
Same lady seated us and we again asked before ordering about the robot as we didn't see it and she said she would have it bring our food out.
Excitedly waited and waited, only to have same lady come out with our food, quickly drop it on our table, ask if we needed anything...
The Cazadero Steakhouse Replied:
K.S, this is very disappointing for me to hear as we pride ourselves with customer service and I am so sorry to hear that didn't happen for you. Our employees also know that the robot is to be used when needed or asked for, so I need to find out what happened. I take these reviews very...
The Cazadero Steakhouse Replied:
K.S, this is very disappointing for me to hear as we pride ourselves with customer service and I am so sorry to hear that didn't happen for you. Our employees also know that the robot is to be used when needed or asked for, so I need to find out what happened. I take these reviews very...
K S gave The Cazadero Steakhouse a
1 star Review
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