ML2 Hair Design

Mingli is an absolute hair design professional who knows exactly what to do with your hair

I've been going here for a couple of years now and I still continue to come back every 2 weeks to freshen up my hair. All of the stylists here are very talented and take great pride in their work. Thank you Rick and thank you ML2 team for your awesome work.

Update 05/03/22:

I still look forward for my appointment with Rick every single time. He has never disappointed me. The renovation looks super modern and clean. Deborah the boss lady keeps the shop running smoothly. Thank you ML2 team.

The receptionist's customer service skills was sub par. When I tried to schedule the appointment over the phone and spoke chinese to her, she declared that she doesn't speak Chinese. Ok, fine. Switched to English but she still couldn't understand my request and she was speaking broken English back to me. She ended up asking someone else to help her with scheduling. Couple days later when I arrived to the salon, she didn't great me nor acknowledge my existence. Definitely not the type of service I was expecting to get. The salon was nice but having an incompetent employee is such a shame. To work at Chinatown and being in America she couldn't speak neither of the languages, and doesn't know how to great customers, maybe the receptionist job isn't a right fit for her. Not a pleasant experience overall, I prefer the ML 22 by the hmart across street.

Having been the customer here for 5 years, I now decided to go to somewhere else for my hairstyle. I’m very disappointed with here. The price is much higher than any other hair salon in Houston Chinatown, but the service is not worth the price AT ALL. You can get the same hairstyle with much lower price easily in any other places. More importantly, the woman at the front desk is very rude. She called my 2-3 times before my appointment just to make sure I’ll show up. Oh god, I haven’t missed a single appointment in the last 5 years. Is it how they treat their old customers?! The guy who answered the phones at front desk always made mistakes on my appointment time and date! And The environment is very noisy.

anyway I just don’t want to pay so much and just get such bad service!

My first visit for this salon was nice! I haven't gotten a haircut ever since the pandemic, so I decided to finally get a haircut. Lillian was my stylist, she is very nice and I loved the services. For my second visit, I wanted my hair dyed for the first time so I came back for the same person, Lillian, and I loved my experience. Their other staff was nice as well, so the customer services was very good. I would definitely recommend this salon to some friends.

Been getting my haircut here by Michael. He goes above and beyond to make sure I am comfortable and able to receive the cut I want. Great service and a nice environment

I had an awesome appointment with Michael here. He did an excellent job with my hair and was very accommodating and responsive to my request. Michael was also very engaging and answered all my questions. Overall, I really recommend him and the store for the extraordinary service they have given me.