My cleaning yesterday was not good. We have used you in the past and have had good experiences but yesterday I had to clean myself more after the cleaners left. One of the cleaners said she couldn’t get the bath tub that clean (apparently she tried and scrubbed it) but I was able to get the whole thing clean myself without a problem. I also asked for the inside of our new bathroom cabinets to be vacuumed and wiped out because of the construction dust. The master bathroom was done lazily and they didn’t even vacuum the cabinets on the second level. I had to ask them to go back and do it. Also, behind the toilet was dusty as well and I had to point that out. The front of the fridge in the kitchen was not wiped down well either and I had to do that myself. I hope you can make this right.
TGWBroom Replied:
We are sorry for the bad clean you experienced. We're now checking it on our management and will revert back to you our discussed countermeasures. Again, we're sorry for the disappointment. Thank you!