Tailored Heating and Cooling Solutions

Had ducted split system installed by Tailored Heating and Cooling. The team were professional and installed the system quickly.
Sally was very responsive and promptly addressed my numerous questions and requests.
We initially received quotes from two other local heating/cooling businesses. Based on my dealings with these other businesses I believe Tailored Heating and Cooling (Jono) sold me a system that suits our needs and did not try and sell me unnecessary add-ons for extra money - which is why we went with them!
Highly recommend!

Exceptional service from start to finish!
The team at Tailored Heating & Cooling were professional, punctual, and genuinely focused on getting the job done right. From the initial quote through to installation, communication was clear and friendly, and the workmanship was outstanding. Everything was explained thoroughly, and they left the area spotless when the job was complete.

A special shout-out to Ben for his professionalism and personalised approach — he really took the time to understand our needs and made the whole process seamless. It’s refreshing to deal with a company that truly values quality and customer satisfaction. Highly recommend them to anyone looking for reliable heating and cooling experts!

The whole process of getting two new split system units installed was very smooth and easy. The quote was sent through promptly and we quickly organised an installation date. On the day the team was very professional and efficient. Everything is working perfectly and we are very happy with our new system!
Thank you!

Was very pleased with level of service and attention to detail. Thank you.

From the moment I spoke with Paul to arrange a visit for a quote to completing the installation with Chris & Nick, the team at Tailored Heating Cooling Solutions were very professional and thorough. Even when I had to delay installation for 2 months due to an electrical hold up at my end, Tailored Solutions were helpful and checked in regularly to make sure I didn't need any help. I've now had my 4 head multi split system in for 2 months and what a relief as I was without heating for 2 months at the start of winter. I'm so happy with my system. It is working as Paul intended and I couldn't be happier. I'm excited to have cooling in my bedroom for the first time ever so bring on summer! The installation team were a well oiled machine. A team of 6 arrived and had the old central heating dismantled and gone quickly. The entire installation process was completed in about 6 hours. All...

Fantastic work. On time and great product. Left my house clean and communication was great. Can’t thank the guys enough

Thanks so much to Ben and the team for all their work replacing the heating/cooling system and cleaning up when finished. They were easy to talk to and really great with my stickybeak dog who kept following them lol.

Tailored Heating and Cooling explained clearly what could and couldn't be done. They gave a clear appraisal after visiting on site and made great recommendations. They were prompt in ordering and installing. Any dealings on the phone and email were courteous as were everyone that came to the house. Great to deal with.

We had Tailored Heating and Cooling Solutions install a new reverse cycle ducted split system. The boys were very efficient and did an excellent job. We are very happy with the price and the results.