I am a long time customer of Sterling Services and our most recent encounter epitomizes why theyvare the best service company I have ever found. During theca.m. my CO monitor started alerting with a moderate CO rating... i reset it a few times, opened windows, etc. The alarm continued and the CO ppm did not go down. Finally, I turned off thevheating system...the alarm stopped. I did call the local Fire department but followed up with a call to Sterling. They scheduled an appointment that afternoon, since we were having a cold spell and no heater and open doors would not do.
The technician did not find any CO leaks. But he replaced the battery in the CO monitor and tested all the gas appliances. He also scheduled a heater maintenance service to verify that all is well
I felt confident that my small dog and i would be safe. Great job Ricky and Sterling.
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