Run away! This company is a total scam.
I was planning on working with another business, and they recommended I sign up for this service. I gave them the benefit of the doubt and agreed to the 7-day trial for $5.99. Fast-forward a couple of months, and I suddenly noticed an ongoing charge of $29.99 from this company.
I understand companies have policies, but they refused to refund more than one month, even though they can clearly see the account was never used. The supervisor I spoke with was extremely rude and wouldn’t even let me talk. They are money-hungry and clearly don’t care about their reputation.
It was only two months of charges, and they’re so desperate that they’d rather keep my little $29.99 than do the right thing. Absolutely unacceptable. Avoid this company at all costs!
SmartCredit® Replied:
Thank you for your feedback. We’d like to clarify our refund policy: we offer a 30-day satisfaction guarantee, and refunds are not issued for charges outside that window. In your case, even though the transactions fell outside our policy, we still provided a refund for one of the charges as a...
SmartCredit® Replied:
Thank you for your feedback. We’d like to clarify our refund policy: we offer a 30-day satisfaction guarantee, and refunds are not issued for charges outside that window. In your case, even though the transactions fell outside our policy, we still provided a refund for one of the charges as a...
Giovanni Goyco gave SmartCredit® a
1 star Review
Read more >
