For almost $350, this service was far from good. Furniture and many other things were not moved to 'deep clean', kitchen floor was not cleaned, blinds and fans still were loaded with dust, many cabinets were still dirty, and several other things. I do very much appreciate that Paula came back that night and looked at it all with us, agreed it was very poorly done, and said she'd make it right. The next day she returned and many things we mentioned were corrected, but a few little things were not. It was a big expense for us and only did it because we didn't want to deep clean ourselves. We also figured we couldn't do the job like a professional service but were wrong about that. When I think deep clean, and as this was explained to me, I expected to walk in the first time with a wow feeling about the job. It was far from that and while we appreciate the second effort and customer...
Simply Maid OK Replied:
We regret to hear about your disappointing experience with our service. We apologize for the oversights and lapses in the cleaning process. Your feedback is highly valuable to us, and we are constantly working on improving our services for a better customer experience. We are glad that Paula came...
Simply Maid OK Replied:
We regret to hear about your disappointing experience with our service. We apologize for the oversights and lapses in the cleaning process. Your feedback is highly valuable to us, and we are constantly working on improving our services for a better customer experience. We are glad that Paula came...
Kyle Ppool gave Simply Maid OK a
2 star Review
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