Overall, I would do it again. this is a premium product that I expect to have and use for years. It makes the kitchen much more functional and great improvement to static pantry shelves. There was a mix up in measurements causing multiple trips to finally get installed. But Sabrina was in contact and very communicative. It is not alway about the mistakes that happen, but how you recover. They did a great job and a bit longer than expected is a small inconvenience that will soon be forgotten. I would use them again because things don’t always go perfect. But dealing with it appropriately will always be in style.
ShelfGenie of Mesa Replied:
Thank you for your feedback, Dave. We know the delay was an inconvenience and appreciate your patience while we corrected the measurements. In the spirit of continuous improvement, this is an opportunity for us to make our practices even better to prevent a future occurrence. Most...
ShelfGenie of Mesa Replied:
Thank you for your feedback, Dave. We know the delay was an inconvenience and appreciate your patience while we corrected the measurements. In the spirit of continuous improvement, this is an opportunity for us to make our practices even better to prevent a future occurrence. Most...
David Newberry gave ShelfGenie of Mesa a
4 star Review
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