I had my daughter for a short amount of time attending this location before the pandemic hit, on March 23, 2020 in the morning I made my payment of $297 for the upcoming week child care, when I picked up my daughter that afternoon, I was inform that the day care will be closing due to the pandemic, I took 3 month off from work waiting for them to re-open and it never happen. I had to find another form of childcare so I can go back to work, I asked several times for my money back and they have refused to reimburse my money. I was inform I had a credit in the amount I paid, due to the amount of time it has taken them to re-open, my child will no longer be returning and until today they still refuse to refund me my money.
Seven Oaks Academy Replied:
Ms. Bonilla,
At the time of your review, the world was impacted by an unknown and frightening shut down. Unfortunately, in order to protect both your child and our most senior (elderly staff) our campus took extra safety precautions as there was no safe way to socially distance and provide...
Seven Oaks Academy Replied:
Ms. Bonilla,
At the time of your review, the world was impacted by an unknown and frightening shut down. Unfortunately, in order to protect both your child and our most senior (elderly staff) our campus took extra safety precautions as there was no safe way to socially distance and provide...
Teresita Bonilla gave Seven Oaks Academy a
1 star Review
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