What a bunch of clowns.
I had a roof leak and had damage to ceiling and walls. I had them come over and provide an estimate for water remediation.
The estimate they provided was just a very basic description of what they would do. When asked for more details, they never responded. Against my gut, I figured they knew what they were doing and scheduled them to come out and do the work. The day it was supposed to happen, I get a call asking if someone can come out to give me a more detailed estimate. At that point, I knew I was in trouble since they apparently had no idea they were supposed to come out and actually do the work today. They scramble and send two guys over who spend about 15 minutes here and then come out and say "everything is dry already and there is nothing we can do". I tell him, I called you guys here to also make sure I don't have any mold to...
SERVPRO of Brandon Replied:
Hi Fernando, we are sorry that you feel this way. We work very hard to provide the best customer service possible. SERVPRO of Brandon is a premier service provider for water and fire damage as well as mold remediation. Each service requires a specialist and when water technicians are sent to a...
SERVPRO of Brandon Replied:
Hi Fernando, we are sorry that you feel this way. We work very hard to provide the best customer service possible. SERVPRO of Brandon is a premier service provider for water and fire damage as well as mold remediation. Each service requires a specialist and when water technicians are sent to a...
Fernando Chinchilla gave SERVPRO of Brandon a
1 star Review
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