I have a cement front porch that leaks into my basement. I asked Seal Smart if they could treat the porch to stop the leaking. Their representative looked at the porch and the basement and assured me that their treatment would fix the problem. It didn’t. Not even a little. When I asked for either a remedy that would work or a refund, they gave me neither and said the warranty did not cover this job. They made no attempt to make things right with me. I would not recommend this company.
Seal Smart, LLC Replied:
Hello Jenny,
Thank you for taking the time to write a review. I'm so sorry to hear about your concerns. We take pride in our work and regret, in this case, that we missed the mark. We would greatly appreciate the opportunity to reach an understanding. Please contact our Operations team at (877) 273-2511.
Thank you again, and have a great day!