Safe Passages did everything they could to make my boy’s crossing over as comfortable and painless as possible. The only problem was that we were told someone would be at our house within 30 minutes but they did not arrive until one hour and 45 minutes later and gave no apology for their late arrival. My dog was in distress and it was painful waiting so long for someone to bring him peace.
We were happy that our boy’s ashes were hand delivered 2 days later. They made the presentation special. His ashes came in a wooden box with an imprint of his paw. We also got his paw prints on a wooden coaster and piece of paper. They also sent a beautiful sympathy card with a very touching and emotional message.
SafePassages Replied:
Dear Ms. Val --we are truly sorry for the loss of your beloved pet, and please accept our sincerest apologies that the communication from our Care Team was not as it should have been. We did share your feedback with our entire team, and an email was also sent from our CEO expressing his...
SafePassages Replied:
Dear Ms. Val --we are truly sorry for the loss of your beloved pet, and please accept our sincerest apologies that the communication from our Care Team was not as it should have been. We did share your feedback with our entire team, and an email was also sent from our CEO expressing his...
Val H gave SafePassages a
4 star Review
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