My cat wasn't feeling well and I was going to bring him to the vet after work, but I got home that night and he had already passed. SafePassages was very calm, professional, and understanding. They scheduled a pickup right away, answered all of my questions, and handled everything with respect. Their on-call office and both drivers (one for pickup and one for delivery) were all very polite and professional. The cremation itself was relatively quick, too. When they called to schedule delivery and heard I was at work, they delivered his remains to me instead of leaving him at my residence where no one would be able to receive him. The box and pawprints were lovely and the note about a tree being planted was a nice surprise. My neighbor's kid had really liked my cat, so I brought everything over to share with them. The card and tree helped him come to terms and also distracted him when...
SafePassages Replied:
Dear Ms. Kira -- thank you for entrusting our team with the care of your beloved Julien, and for sharing so many of your wonderful memories about him. Every pet that we are humbled to serve leaves paw prints on our hearts, though the "epic battles" and mischievous donut holes will...
SafePassages Replied:
Dear Ms. Kira -- thank you for entrusting our team with the care of your beloved Julien, and for sharing so many of your wonderful memories about him. Every pet that we are humbled to serve leaves paw prints on our hearts, though the "epic battles" and mischievous donut holes will...
Kira SuketchiLT gave SafePassages a
5 star Review
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