Dirty, unkept, disappointing stay. Had to leave as there was hair everywhere, white stains on the sofa, dining room chairs had various stains, pubes everywhere in the bed, linen was poor quality and I'm sure if I'd have stayed I would have come across something else.
Imagine my disappointment after arriving at 10pm to this absolute tip of an apartment. Would not or could not recommend to anyone, very poor.
When I told them that I had left as the property was unkept struggled to get hold of them. When I finally did they refused a refund stating that I should have given them a chance to rectify the issues before leaving. I made every attempt including calling them, was redirected to a chat with no response. So ended up booking a hotel, which was a complete breath of fresh air.
Do not stay with these guys, go elsewhere.
Ryan Luke Replied:
Hi Wayne,
We were very sorry to hear you immediately left and gave us no chance to rectify any cleaning issues you had.
These apartments are very popular and we were shocked by your review and feedback. We ask all of our housekeeping team to take photographs after every clean and on our...
Ryan Luke Replied:
Hi Wayne,
We were very sorry to hear you immediately left and gave us no chance to rectify any cleaning issues you had.
These apartments are very popular and we were shocked by your review and feedback. We ask all of our housekeeping team to take photographs after every clean and on our...
Wayne Garrison gave Ryan Luke a
1 star Review
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