Oily stain is on siding & aluminum rail/spindle system.Underside of top rail is thick & gooey with stain & stuck full of anything that was in the air If you bump/touch spindles, skin/clothes get stained. I've been cleaning spindles, & am hoping hot soapy water will remove all of the awful stuff on the rail, but it's going to be a time-consuming task. I hope it comes off! The cedar itself overall looks good.I chose RTD because of work being done by hand, but it was sloppy & I didn't expect to be left w/a big clean up project.
RTD Services Replied:
Jan, we are sorry for the mess. We will be sure to have someone contact you about getting this all cleaned up for you.