2274 Salem Road Conyers, GA 30013


 
470-687-2092
 
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At RLG Heating and Air in Conyers, Ga and Dublin, Ga, our commitment is to provide dependable HVAC services to our discerning customers. Our team ensures that your space remains comfortable throughout the year. If you require heating, cooling, or ventilation solutions; our services will make your life easier. With years’ worth of experience and a strong focus on our customers’ comfort, we take pride in being the HVAC contractor you can trust. We bet you need a comfortable indoor environment, no matter the weather outside. Be it for your home or business, we deliver the service you need to maintain that comfort. Keeping your heating and cooling systems in good shape is essential. We have designed our HVAC service to simplify this process for you. If you are in Covington and in need of reliable and affordable HVAC services, look no further – we are your ultimate choice!

Jasmine Wright

3/06/24

He came out to inspect my HVAC unit and determined that I needed a new control board. He initially advised that it would take about a week to receive the new board at which time he would return to install it. I followed up when I did not hear from him in a week, and he advised that the part is on back order. He did not provide a date of when the company advised that he could likely expect to receive the part. I called back a couple of weeks later to get an update of an expected date for the board, so that I could stay on top of making sure I didn't fall through the cracks. He advised that he would check and call me back. He never called me back. I gave it a few more weeks and called again, and then determined that he no longer wanted to do the job. It would seem that he was only interested in collecting the fee for inspecting and diagnosing the problem. Instead of conveying that and...

RLG Heating and Air Replied: Hey Jasmine. I apologize for your frustration. Your unit is through a warranty company and can at times be a longer process with warranty company repairs. I submitted the estimate for repair through the company and they went back and changed the amount to pay for the repair. They only wanted to...
RLG Heating and Air Replied: Hey Jasmine. I apologize for your frustration. Your unit is through a warranty company and can at times be a longer process with warranty company repairs. I submitted the estimate for repair through the company and they went back and changed the amount to pay for the repair. They only wanted to...

Jasmine Wright gave RLG Heating and Air a 1 star Review


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Stephanie Rivers

1/14/24

I chose this company in 2020, was referred by a friend, and saw good reviews. However, my experience was horrible. I was hoping I would not have to contact him within my 10 yr warranty, but I recently had an issue paid his fee for coming out, but my unit still wasn't functioning properly. I told him in 2020 that instead of leaving a bad review I was pulling his coat tail to make him aware of the things he did wrong and correct them to be more professional as a black business.1. Leaving cigarette butts on my property 'I'll send someone to pick them up' 2. Turning off my hot water heater and not turning it back on 'I can come later to turn it back on or can just turn the knob" 3. Unplugged and moved my washer machine and not putting it back 'I may have bumped it' 4. Was going to use a crow bar to bust up my white tile for some unknown reason. Luckily, my yard guy was there and took...

RLG Heating and Air Replied: Hi Stephanie, Firstly, I would like to apologize for the negative experience you had with our company. This incident does not align with our company values, and I sincerely apologize for any inconvenience caused. I understand that after four years of satisfactory service, you encountered a...
RLG Heating and Air Replied: Hi Stephanie, Firstly, I would like to apologize for the negative experience you had with our company. This incident does not align with our company values, and I sincerely apologize for any inconvenience caused. I understand that after four years of satisfactory service, you encountered a...

Stephanie Rivers gave RLG Heating and Air a 2 star Review


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At RLG Heating and Air in Conyers, Ga and Dublin, Ga, our commitment is to provide dependable HVAC services to our discerning customers. Our team ensures that your space remains comfortable throughout the year. If you require heating, cooling, or ventilation solutions; our services will make your life easier. With years’ worth of experience and a strong focus on our customers’ comfort, we take pride in being the HVAC contractor you can trust. We bet you need a comfortable indoor environment, no matter the weather outside. Be it for your home or business, we deliver the service you need to maintain that comfort. Keeping your heating and cooling systems in good shape is essential. We have designed our HVAC service to simplify this process for you. If you are in Covington and in need of reliable and affordable HVAC services, look no further – we are your ultimate choice!