Rigdon kept me reminded and informed of their visit, called ahead of time to give me precise timing of their arrival and arrived when scheduled. He was very professional, explained all the process and then did a beautiful job of cleaning my windows. He was very friendly and kept me informed throughout the process. He even came back to inform me he’d seen 2 yellowjackets inside one of my windows and sprayed them for me. I can see clearly out my windows now!