Restoration 1 of OKC

I called this company on a Tuesday during all of the negative temp days because I had a water pipe bust in my attic flooding my lower level. They told me that they were backed up but someone would contact me with 24-48 hours. I waited until Saturday to contact them because I knew that ALL of the restoration companies were backed up. They are all working diligently to get to everyone. The reason for this review is because when I DID call Saturday, the person who spoke with me was very rude and hateful. He basically said they were servicing all of their commercial jobs first and didn't know when they would be able to get to the residential jobs. They were all working 20+ hour days and he didn't have anyone else. I just simply asked for communication. I didn't ask for a date/time when they would be able to come. He told me he didn't have anyone else that could make phone calls,... Read more >

The guys did a very good job once again and were very professional. Read more >

Restoration one did an amazing job. They came very quickly after we found that we have water in our closet and they immediately set up the machines and came back and checked on them periodically and then they are pulling their equipment out today so I am very happy with this group and I would recommend them to anyone. Read more >

Restoration one did an amazing job. They came very quickly after we found that we have water in our closet and they immediately set up the machines and came back and checked on them periodically and then they are pulling their equipment out today so I am very happy with this group and I would recommend them to anyone. Read more >

Awesome crews very helpful in all areas they know their business Read more >

They were timely, caring to my stress. Getting quickly to drying , avoiding mold and damage to floors from water damage. Getting Pro Box to move furniture into while getting wet carpet and padding removed quickly. Drying machines and HEPA blower to remove pollution and moisture, The replacement my personal items from Pro Box during low cold temps by himself Jason is appreciated. Also because of severe freezing cold and snow the Pro Box has not been picked up yet, still pending and adjustment for extra days blowers in second bedroom due to was not moisture but confirmed by Jason that it was a metal plate and three blowers and HEPA could have left days ago. Thank You Read more >

Excellent and speedy professional service. They know exactly what they are doing and very attentive to the needs. HIGHLY RECOMMEND Read more >

Quick and efficient. Recommend Read more >

Frankie and Jr are freaking awesome. I had a sewer backup and they got the water up so quickly. Two days later I had a child and they were really careful getting my belongings out of the house. Nothing was damaged and they even came back out to move my furniture back in. I love these guys and this company!!!! Read more >

Very professional! Read more >