They lost a customer, I leased my vehicle with them in May 2016, my grandparents used them and recommended Joe Souper (SP) to me, he was great and helped, I got the car. Then with servicing the vehicle my great experience with them turned for the worse, to the point they lost a customer. I've only had work done at RW since I've gotten my car and recently my car was acting funny (It's a 2016 Buick encore) not picking up speed, one of my sensors kept saying it needed service, and I was having some issues with my back up cam)- mind you most of this is what was supposed to be fixed in November when they had my car for 3 weeks. called scheduled an appointment with Mike (I’m pretty sure that was his name) got my car in for my appointment he got me a rental, received a call like 2 days later letting me know it needed a program update, mentioned my filters might need to be fixed, said the...
Randy Wise Buick GMC Replied:
We are sorry to hear about this miscommunication. We have tried to reach you via phone a few times but have been unsuccessful. If there is a good contact number to reach you please let us know. Or if it is easier please reach out to Mike Skodak at 810-629-1551. We'd love to set up a time for you...
Randy Wise Buick GMC Replied:
We are sorry to hear about this miscommunication. We have tried to reach you via phone a few times but have been unsuccessful. If there is a good contact number to reach you please let us know. Or if it is easier please reach out to Mike Skodak at 810-629-1551. We'd love to set up a time for you...
J E gave Randy Wise Buick GMC a
1 star Review
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