Not a very thorough cleaning, though I was told the first time would be a "double" cleaning. 2 ladies came and cleaned while we were out of the house. That was my second mistake. When we returned they were gone. Didn't dust the bookcases, though I specifically asked for that. I also asked for the baseboards and lower walls in the hall to be cleaned because our dog leans up against them. Not done. I asked for the ceiling fans to be done. Missed that too. And the pot rack in the kitchen, and on and on. Duh, why did I have to ask for something they should have done as a matter of course? I discussed this with the owner and she asked if I would like to have someone come out and finish the job? I agreed, one of the housecleaners came, rushed around and left 10 minutes before her time was up without doing the ceiling fan in our bedroom or dusting the rest of the...
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Pure Gorge Cleaning Replied:
Jinx, your points are extremely valid and it disappoints me that we let you down and that we were not able to rectify your concerns. This is not the norm. We are unused to receiving poor reviews and we strive to do the best we possibly can for our clients. This is our first review on Google and I...
Pure Gorge Cleaning Replied:
Jinx, your points are extremely valid and it disappoints me that we let you down and that we were not able to rectify your concerns. This is not the norm. We are unused to receiving poor reviews and we strive to do the best we possibly can for our clients. This is our first review on Google and I...
Jinx Griswold gave Pure Gorge Cleaning a
1 star Review