I recently contacted this service about help with my German Shephard puppy, I am sure that Ryan is a capable trainer but his customer service skills on the phone left me shaking. He constantly referred to himself as the dog whisperer and insisted he was the only person in the world who knew anything about training a dog. i called for help and was made to feel like an idiot, when I tried to ask questions i was cut off to hear the dog whisperer talk again. I tried to share with him an experience I had with a previous dog that contradicted his theory that dogs have no ability to use human reasoning and he ended the call. The call left me feeling worse about myself as a dog owner and sad for the puppy I brought home because she has me for an owner.
Professional K9 Solutions Replied:
We don't have anyone on our staff named Ryan nor have we ever spoken with you.
I think you have the wrong company.
So sorry you had a bad experience with whomever you did, but I can assure you it wasn't us.
Nicole, we would be glad to help you with your puppy as we train puppies all the time and...
Professional K9 Solutions Replied:
We don't have anyone on our staff named Ryan nor have we ever spoken with you.
I think you have the wrong company.
So sorry you had a bad experience with whomever you did, but I can assure you it wasn't us.
Nicole, we would be glad to help you with your puppy as we train puppies all the time and...
Nicole Smith gave Professional K9 Solutions a
1 star Review
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