18637 Northline Dr Cornelius, NC 28031


 
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We’re an independent garage door company that’s been serving the Charlotte Metro area since 2001. Get to know our company, team, and core values to see how we’re the right company for you

Jason

6/15/14

HORRIBLE. NOT WORTH YOUR MONEY. CANNOT keep time. WORST service. HORRIBLE prices.
First, the repairman was supposed to come at 10:30 AM. After 2 hours of waiting I gave them a call and they claimed the mechanic was running late, so they reassigned me at 2 PM (that itself should of already been a sign).
All I wanted done in the 1st place was to add one remote (the reason why I called for the service). He starts constantly jamming (opening and closing with haste) the garage door up and down (not even all the way up or down) with the remote and the keypad for around 15 minutes. In result the motor was overworked and blew up. Then he tells us it's going to be around $480 for "just the motor"; He said this was excluding the service fee and it was the lowest he can go. Eventually had to try to call the manager and we get the price down to $400. I take a look at Lowe's...

Presto Garage Door Installation Of Charlotte Replied: Mr Yu called our office because his remotes would not work, not to buy a new remote. Our technician tried to reprogram the remote. It would not work. This is a common symptom of a failed logic board, especially when there is no surge protection on the power source. Upon further test, the...
Presto Garage Door Installation Of Charlotte Replied: Mr Yu called our office because his remotes would not work, not to buy a new remote. Our technician tried to reprogram the remote. It would not work. This is a common symptom of a failed logic board, especially when there is no surge protection on the power source. Upon further test, the...

Jason gave Presto Garage Door Installation Of Charlotte a 1 star Review


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We’re an independent garage door company that’s been serving the Charlotte Metro area since 2001. Get to know our company, team, and core values to see how we’re the right company for you