Technician was friendly and professional. He repaired a hinge that had sheared in two. The next day after the repair, the door was consistently not closing which was not an issue before. I called late on a Friday and left a message with the receptionist with no response for over a week and a half. Called again and relayed the problem. I was told they had a tech in the area and would cover items pertaining to the work completed. The tech evidently found a leaf hanging by cobwebs from the bottom of the door which he stated was causing it to not close. I had checked the door for obstructions and must have missed this. I was still charged $75 after paying $250 the week prior for a hinge. I will be needing a new door soon and WILL NOT be using this company as this is how they treat their well paying customers. I understand they feel it was utilizing their resources, but if it is a common...
Erik Walker gave Presto Garage Door Installation Of Charlotte a
1 star Review
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