I will start by saying that my Pep Solar system has saved my wife and I thousands of dollars since installed 8 years ago. For that Pep should get 5 Stars. However, there are unresolved issues that don't allow me to give a 5 Star review.
The first and most important issue is the device that is supposed to allow me to monitor my solar panels. It doesn't work and we are flying blind, so to speak, because we have no way to monitor our panel production. I was told by Bonnie of Pep Solar that the company that made the monitor, 'Mage Solar' either doesn't exist anymore, or that no one backs the warranty for this component (I'm a little confused as to what the issue is). She said, via her son, that they could replace this monitor, but that it would also require replacing a component on each of the panels... And that I would need a budget of about $8000+ to address this issue....
PEP Solar Replied:
Milan - we are very grateful for your business. PEP Solar has bent over backwards to do everything we could with Sun Power solar bridge and your MFG warranty concerns. Sun Power in November 2019 stated they are out of materials and your MFG warranty has expired. Without the MFG being able to...
PEP Solar Replied:
Milan - we are very grateful for your business. PEP Solar has bent over backwards to do everything we could with Sun Power solar bridge and your MFG warranty concerns. Sun Power in November 2019 stated they are out of materials and your MFG warranty has expired. Without the MFG being able to...
Milan Babyar gave PEP Solar a
4 star Review
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