OX Car Care™

DO NOT use this company. I have filed for 3 different repairs that were excluded, when I asked for a reason in writing, I received none. I was told that the policy would include oil changes and tire rotations. When we submitted for that claim, I never received a refund on that. When I called to cancel the rep tried to talk me into keeping the policies. They offered a free month and I agreed. This was Oct 2023. In November I called back and never got on the line with anyone. I kept trying and they would transfer me to another department with no answer. Many frustrating time consuming calls. Today I was on the phone almost an hour. I definitely said - please cancel and I don't want to hear any more reasons why I should keep the policies. I officially was able to cancel, but only after being on hold forever and then transferred to another department to get a refund. Again on hold...

Horrible company do not recommend this service to anyone very unprofessional

I was very happy with the quick response by Evelynn M's recognizing and correcting the error that I had just corrected a few minutes earlier to a previous OX Care Rep. She stayed on the call to ensure that I had received the information electronically. Evelynn M's Professional service skills were Exceeding, and her Interpersonal Skills Exceptional and made the inconvenience less dissatisfying.

Robert thinks you should try Ox Car Care

Absolutely horrible! The staff the service from the people handling the phones and even the supervisors are all bad at their jobs!
I have been scammed and been asking for a full refund and they refuse to pay me back or call me back.
They had told me that my car was fully covered. I asked them on a recorded line about the details of their coverage. It sounded nice and all but once I signed I didn’t know what drive America was which is there standard tire replacement and brakes etc. but when I needed to actual service they bailed on me but as quick to take my money . I would have never purchased this if I knew exactly what this was! I’m leaving a review so no more customers get scammed on what’s covered and not. The fine print says they’ll only cover $500 with of damages to the list.
That doesn’t remotely cover anything! Please contact me back I am very angry