17875 Von Karman Suite 500 Irvine, CA 92614


 
844.299.0885
 
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Drive with absolute peace of mind with OX Car Care™. See reviews, and customers testimonials. OX Car Care™ auto protection, don't pay for auto repairs and get an extended car warranty. Helping protect you from bumps in the road. Mission Statement: At OX Car Care, our mission is to make our customers feel like valued Americans. We aim to provide peace of mind through comprehensive auto service contract solutions that protect our customers' investments. Our dedication lies in offering reliable coverage, personal care, a family feeling, and exceptional support to ensure that every driver can confidently exercise their right to be on the road. We empower our customers with the assurance that we have their back, their vehicle is protected, and we want them to focus on their destination.

Brandon Polise

7/08/24

I have been a service advisor for multiple car dealerships for over 6 years and I am literally taking the time out of my day to write this review on behalf of a customer of mine with absolutely nothing to gain except to educate ANYONE who may possibly decide to choose such a horrible excuse for a warranty company.

This is the biggest joke and excuse for a warranty company I have ever heard of. They deny a vast majority of their claims, and in my experience, all of them. They lie and say things are pre-existing but can offer no proof of how they determine that. I ask for a supervisor, adjustor, or anyone above the entry level call taker for claims and they say they do not answer the phone and there is NO way to contact them whatsoever. I have been in process for a claim for over a month and they have never reached out even after multiple attempts to contact them, then they...

OX Car Care™ Replied: Hello Mr.Polise, Thank you for bringing this to our attention. Our adjusters and claims manager are accessible via email. In regards to the claim, please email denials@oxcarcare.com for further assistance. We would be more than happy to get this clarified for our mutual client. -Ox Car Care
OX Car Care™ Replied: Hello Mr.Polise, Thank you for bringing this to our attention. Our adjusters and claims manager are accessible via email. In regards to the claim, please email denials@oxcarcare.com for further assistance. We would be more than happy to get this clarified for our mutual client. -Ox Car Care

Brandon Polise gave OX Car Care™ a 1 star Review


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17875 Von Karman Suite 500  Irvine,  CA   92614

 
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Contact Us

Drive with absolute peace of mind with OX Car Care™. See reviews, and customers testimonials. OX Car Care™ auto protection, don't pay for auto repairs and get an extended car warranty. Helping protect you from bumps in the road. Mission Statement: At OX Car Care, our mission is to make our customers feel like valued Americans. We aim to provide peace of mind through comprehensive auto service contract solutions that protect our customers' investments. Our dedication lies in offering reliable coverage, personal care, a family feeling, and exceptional support to ensure that every driver can confidently exercise their right to be on the road. We empower our customers with the assurance that we have their back, their vehicle is protected, and we want them to focus on their destination.

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