OX Car Care™

Marvin LOVED OX Car Care™

Ox Car Care has been a disaster! I have tried on thee separate occasions to file a claim. All claims have been denied and these were not, I repeat, not expensive claims or unusual. When I purchased my two, yes two, plans for two vehicles, I was told that one of their big selling points was that their Claims Department was in-house, not third-party. Of course, now it is third party and ridiculously difficult to reach. My vehicle was taken in on a Monday and the dealer could not reach anyone in Claims until Friday, so the vehicle sat and no repair was even started. Then, of course, the claim was denied and I have to pay for it anyway. A claim that the dealer made six months ago was called in, approved over the phone (which is the method they use), and then when the dealer filed the claim for payment, it was denied. So I urge major caution when dealing with Ox Car Care. BLD....

Leroy LOVED OX Car Care™