17875 Von Karman Suite 500 Irvine, CA 92614


 
844.299.0885
 
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Drive with absolute peace of mind with OX Car Care™. See reviews, and customers testimonials. OX Car Care™ auto protection, don't pay for auto repairs and get an extended car warranty. Helping protect you from bumps in the road. Mission Statement: At OX Car Care, our mission is to make our customers feel like valued Americans. We aim to provide peace of mind through comprehensive auto service contract solutions that protect our customers' investments. Our dedication lies in offering reliable coverage, personal care, a family feeling, and exceptional support to ensure that every driver can confidently exercise their right to be on the road. We empower our customers with the assurance that we have their back, their vehicle is protected, and we want them to focus on their destination.

Jake Smith

4/26/25

As the owner of a repair shop I deal with a lot of car warranties. BY FAR this company is the absolute worst. DO NOT GIVE THEM A DIME.

My customer came in with a bad wheel bearing. After calling to start the claim the rep confirmed that repair fit in the coverage criteria for the policy. They asked for proof and diagnosis of the bad wheel bearing. We sent videos of the wheel making noise and wobbling. Clearly a bad wheel bearing. After submitting they said it would take 3-5 business days for them to look at the proof.

We called after 6 business days and the rep said they were waiting on us to send tue proof!! We told them to look at their inbox. The rep said they were sorry they found it then said to give them ANOTHER 3-5 days to process the proof! This set the tone for the Next 3 weeks. Going through oil change and maintenance history. Various policy...

OX Car Care™ Replied: We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Ox, we understand how important timely and clear communication is especially for repair facilities working on behalf of policyholders. While we strive to process claims as quickly and accurately as...
OX Car Care™ Replied: We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Ox, we understand how important timely and clear communication is especially for repair facilities working on behalf of policyholders. While we strive to process claims as quickly and accurately as...

Jake Smith gave OX Car Care™ a 1 star Review


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17875 Von Karman Suite 500  Irvine,  CA   92614

 
Call Us
 
View Website
 
Contact Us

Drive with absolute peace of mind with OX Car Care™. See reviews, and customers testimonials. OX Car Care™ auto protection, don't pay for auto repairs and get an extended car warranty. Helping protect you from bumps in the road. Mission Statement: At OX Car Care, our mission is to make our customers feel like valued Americans. We aim to provide peace of mind through comprehensive auto service contract solutions that protect our customers' investments. Our dedication lies in offering reliable coverage, personal care, a family feeling, and exceptional support to ensure that every driver can confidently exercise their right to be on the road. We empower our customers with the assurance that we have their back, their vehicle is protected, and we want them to focus on their destination.

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