17875 Von Karman Suite 500 Irvine, CA 92614


 
844.299.0885
 
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Drive with absolute peace of mind with OX Car Care™. See reviews, and customers testimonials. OX Car Care™ auto protection, don't pay for auto repairs and get an extended car warranty. Helping protect you from bumps in the road. Mission Statement: At OX Car Care, our mission is to make our customers feel like valued Americans. We aim to provide peace of mind through comprehensive auto service contract solutions that protect our customers' investments. Our dedication lies in offering reliable coverage, personal care, a family feeling, and exceptional support to ensure that every driver can confidently exercise their right to be on the road. We empower our customers with the assurance that we have their back, their vehicle is protected, and we want them to focus on their destination.

Eddie Wilcox

5/15/25

Normally I don’t write reviews. You either have to be exceptionally a great company all around or exceptionally the worst of the worst. This company right here is the latter. This has to be the WORST extended warranty company on the planet. I had a claim on my vehicle for a water pump that I know was covered. First off, when you make a claim you don’t even talk to a real person. You have to submit it online. Then they tell you it takes 3-5 business days to see if it’s covered. After 6 business days I still haven’t heard from them. I called twice to check on the status of the claim and I waited on hold for 20 minutes each time just to get rude reps who couldn’t tell me anything. Then I asked them about a rental car and they said the claim has to be approved before we will pay for a rental car. What a waste of money and time. My mechanic told me that they have never dealt...

OX Car Care™ Replied: Thank you for your feedback. We're sorry to hear about your frustration and we understand how stressful it can be when your vehicle needs repairs. While we strive to process claims within 3–5 business days, some cases particularly those requiring review of a vehicle’s repair history or...
OX Car Care™ Replied: Thank you for your feedback. We're sorry to hear about your frustration and we understand how stressful it can be when your vehicle needs repairs. While we strive to process claims within 3–5 business days, some cases particularly those requiring review of a vehicle’s repair history or...

Eddie Wilcox gave OX Car Care™ a 1 star Review


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17875 Von Karman Suite 500  Irvine,  CA   92614

 
Call Us
 
View Website
 
Contact Us

Drive with absolute peace of mind with OX Car Care™. See reviews, and customers testimonials. OX Car Care™ auto protection, don't pay for auto repairs and get an extended car warranty. Helping protect you from bumps in the road. Mission Statement: At OX Car Care, our mission is to make our customers feel like valued Americans. We aim to provide peace of mind through comprehensive auto service contract solutions that protect our customers' investments. Our dedication lies in offering reliable coverage, personal care, a family feeling, and exceptional support to ensure that every driver can confidently exercise their right to be on the road. We empower our customers with the assurance that we have their back, their vehicle is protected, and we want them to focus on their destination.

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