service was terrible. My family and I came about an hour before close, and we were offered terrible service. The host told us about a 35-40 min wait, after waiting 20 mins we doubled checked our wait time and got a table. there were multiple grills open, as if they didn’t want us to dine in. Our menus were thrown to us, and no drink orders were offered. Our worst experience there, and won’t be back again. We went to a different restaurant across the street and felt way more welcomed there than this place.
Osaki Japanese Sushi & Steakhouse Replied:
Hi Angie,
We apologize for the unpleasant experience. The reason why there was a wait time even though there were available tables/grills is due to the 25% capacity rule for indoor dining that restaurants must follow. However, our staffs should have let you know that and provide better customer...
Osaki Japanese Sushi & Steakhouse Replied:
Hi Angie,
We apologize for the unpleasant experience. The reason why there was a wait time even though there were available tables/grills is due to the 25% capacity rule for indoor dining that restaurants must follow. However, our staffs should have let you know that and provide better customer...
Angie Lonzi gave Osaki Japanese Sushi & Steakhouse a
1 star Review
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