WARNING: THEY ADD A GRAUITY ON YOUR BILL WITHOUT TELLING YOU! They hide the food items from your bill, only showing the total, then when you ask for an itemized receipt, it shows a gratuity of 18% This is theft. Nowhere on the menu does it state a gratuity gets added and this was only a party of 2!
I asked the manager why and He said it was my fault for not noticing even though they hide it on purpose! Then he told me to deal with it through my server. Unbelievable.
Sally W gave Osaki Japanese Sushi & Steakhouse a
1 star Review
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