We have been there SEVERAL times. Today was an absolutely HORRIBLE experience. The rice was not prepared correctly the 1st time out, it took over 20 minutes (and our party was done eating by the time it came out again), the 2nd batch of rice was undercooked and has zero flavor nor color, Japanese dumplings were tasteless, sushi was prepared incorrectly, waited 20 more minutes for eel sauce, while a newer server struggled, forgotten items for our take out food, no help from the 3 servers that glared at my family so much that we were made to feel uncomfortable, the restaurant was NOT busy, as there were only 2 tables total being served. The table next to us endured the same nonsense, and it took 18 minutes to get our check. Mistakes happen, but this was inexcusable. We will NOT be returning.
Michelle Durket gave Osaki Japanese Sushi & Steakhouse a
1 star Review
Read more >