Horrible customer service! This business is all about making money, but when it comes to dealing with their customers, excellent customer service is last. If you reach out to the owner Shaniqua to get status updates, don’t expect to get a response. She won’t even acknowledge that the message was received. I have a couple friends who have dealt with this firm and have experienced the same horrible customer service and will not be using this company again. I would highly NOT recommend. Also, if you plan on getting your taxes done by this company expect to be charged $500 or more. At least that was my experience.
Krys T gave OPULENCE FINANCIAL GROUP a
1 star Review
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