I had been a loyal customer to this company for at least a year. My cleaning team was great and I always appreciated and tipped them. But after my last cleaning, when I returned home, one toilet was clogged. I dismissed it, and tried natural remedies and plunging, but nothing worked. I had to call a plumber and it took a few days to get an appointment as it was a non emergency. After needing to use a large snake for quite awhile, they pulled out a cleaning rag. That plumber actually encouraged me to take a pic for the cleaning company, so I did.
I reported the issue to the company with the pic and plumbing bill. The cleaning crew manager, Angie, said her team didn’t “stuff a rag down” there, and that I “should have called their maintenance team right away, as they would only charge $50 for such an issue.” So she would give me $50 credit on my next service.
Margaret Matijasevic gave MetaBackup Team a
1 star Review
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