New Generation Home Pro Inc. - Conroe

To Whom it May Concern:

First of all let me share my own thanks and gratitude to the crew of New Generation Home. I have been in the Walden community for about five years. You see contractors come and go. In those five short years I’ve had the pleasure of hitting the jackpot with the small businesses out here. Today NHG was at the house troubleshooting an issue with my security. Not only was the customer service from Lindsey the best I’ve ever come across, but Steve the technician was well versed in his profession. They worked completely around my ever changing schedule, always willing to accommodate no matter the curve balls I was throwing. Steve came, saw, and recognized the problem and promptly got to work. I am so pleased with my new friends, I never have to have the feeling of doubt again when it comes to properly securing my family home. Thank you guys. Myself and...

Very professional and friendly people. Installation went very smooth and they kept me informed of what they were doing. All of my questions were answered and provide help line for any issues that might arise.

Professional, high quality installation. Affordable solutions

Excellent customer service. They went over and above on customer service, installation and technical assistance in using our new system. The resolution of the cameras is outstanding. We previously contracted with a national brand and had been displeased for years. Unfortunately we bought into a lengthy contract that did not serve our needs. Now we have the best equipment and the clarity of our new cameras is outstanding. We will definitely be calling on the NGHP team for continuation of updating all our smart homes features. We also appreciate that they support our Veterans with discounts and they are local as well. Thank you, Marshall, Andrew and Steve for making this a pleasureable experience and ensuring we were educated in operating this new state of the art equipment.

I brought in New Generation to install alarms at my new home in Conroe. Marshall and the team were professional, prompt and patient, taking the time needed to explain the systems I was considering, how things would work, and the pros and cons of various alternatives. Going forward, I’ll be using them for additional, higher end security and surveillance and I’m pleased to recommend them without qualification.

Beyond exceeding our expectations. Marshall went thru the entire process of what would be the best way to proceed with our security needs. Then that was followed up with the great installation by Andrew and Steve. They were all on site on time and professionally installed and reviewed the entire security system . I HIGHLY recommend for your security system needs. Thank you Marshall and team! Well done

New Generation Home Pro was amazing from start to finish. The quality of the service and the equipment is top notch! If your looking for a company with service and quality reach out to them Now they are the best!! Thank you guys.

The team at New Generation Home Pro has been AMAZING! Our company needed a quick assessment of a questionable security system we inherited from a previous business owner. The New Generation team was thorough in their inspection and VERY informative. We went with a brand new security camera system from their company which has proven to be a huge improvement. We have a lot of cameras and their clarity and quality are the best. Our New Generation system has already helped us to greatly improve our business. We highly recommend the services of New Generation Home Pro and are counting on them again to help with connectivity issues in our buildings.

Great products and extremely quick and courteous local team!