1390 Main Street Springfield, MA 01103


 
4137377373
 
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12/02/19

I am giving this place a two star on the simple fact that I was told on multiple occasions (Last week and the week prior) that they had a designated fryer for their falafel and other non meat products. Today, I go in and I was told that they do not have a designated fryer and that things do get contaminated. I attempted to inform her that I was told on multiple occasions over the past couple weeks which is upsetting! I AM STRICTLY VEGAN SO THIS IS NOT OKAY!!!! Just when I thought this was a place I could depend on to do me right, NOPE! Disappointing!

EDIT: After receiving a response from the owner and a personal call regarding the issue! I was informed that he would look into it to make sure it does not happen again. Even if they never get another fry later, I happy knowing that he took this matter seriously because that says a lot about the integrity of a person which...

Nadim's Downtown Replied: Hi Kedian, I am so sorry to hear about that, my son is vegan and my chefs and I discussed the possibility to do a separate fry later for the vegan and Gluten free guests but it was not. I am disappointed that you were assured that it is the case. It is definitely not ok to say they are and I wish...
Nadim's Downtown Replied: Hi Kedian, I am so sorry to hear about that, my son is vegan and my chefs and I discussed the possibility to do a separate fry later for the vegan and Gluten free guests but it was not. I am disappointed that you were assured that it is the case. It is definitely not ok to say they are and I wish...

Kedian Dixon gave Nadim's Downtown a 4 star Review


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