I contacted MoveHER for a quote after filling out their online form. When they called me, they asked detailed questions about my move — how many boxes, their sizes, and the stairs at both my current and new apartments. I explained that I have about 25 boxes (largest being just a typical large box), one flight of stairs at my current place, and three flights at my new place.
Instead of simply giving me a quote, the representative sounded frustrated and acted like my move was unusually difficult — specifically pointing out that “three flights of stairs is a lot.” Honestly, for a moving company, stairs should not be treated like an unreasonable surprise. Stairs come with the job. If your company is going to act put off by something so basic, that’s a red flag.
I was left feeling like they didn’t even want my business. If a moving company is intimidated by...
Movher LLC Replied:
Hi Mark, I’m really sorry to hear about your recent experience. We aim to provide clear and helpful service, so it's troubling to hear that you're left feeling this way. It's important to us that our clients feel supported, and I assure you that your feedback will be addressed with our team to...
Movher LLC Replied:
Hi Mark, I’m really sorry to hear about your recent experience. We aim to provide clear and helpful service, so it's troubling to hear that you're left feeling this way. It's important to us that our clients feel supported, and I assure you that your feedback will be addressed with our team to...
Mark Foreman gave Movher LLC a
1 star Review
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