po 152 Jamestown, OH 45335


 
937) 557-1507
 
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1/24/20

I contacted this company as they contract with my Home Warranty Company. When calling to schedule the service call the woman who I spoke to stated that she had to read a disclaimer to me which stated that when I was next in line for an appointment the tech would call & if I didn't answer they would call back a second time & if I didn't answer at that point I would have to be placed on the schedule for the following day I said that was fine & the time frame of the appointment was 8am to 8pm the following day. The issue ended up being a frozen drain in my shower which I repaired myself by pouring hot water down the drain. The following day I had a doctors appointment I went to my appointment and while I was there I received a call from the tech which I was at my doctors appointment and unable to answer at the time. No second call was made to me, the next thing I know I get...

Melton Plumbing Replied: Your. Contract is clear that you owe a service fee for the tech coming to your home ..please contact your warranty company ..they will help you read the contract ...they also inform you of this when you place a service call The contracts are very clear ...please read it
Melton Plumbing Replied: Your. Contract is clear that you owe a service fee for the tech coming to your home ..please contact your warranty company ..they will help you read the contract ...they also inform you of this when you place a service call The contracts are very clear ...please read it

Ma'Chon Minnifield gave Melton Plumbing a 1 star Review


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11/22/19

My home warranty company had Melton Plumbing out to assess/replace a water heater. Showed up on time and professional to assess to problem BUT the fraudulent and unprofessional experience from that point has me wanting to protect others from the same experience. Their assessment to my warranty company was that the unit replacement would require plumbing reconfiguration to the pipes and venting. Per the agreement with my home warranty these costs are specifically NOT covered. They were up front about this and their quote paperwork showed very clearly what is typically not covered by the warranty co. The repair would be $800-$1,000 in uncovered costs. Called my warranty co. Sounds/looks legitimate....... EXCEPT I am well versed in plumbing and after research on the type of unit being installed it was clearly not going to require specialized reconfiguration. It also felt off that a $20...

Melton Plumbing Replied: In our opinion you are in danger of dieing if that vent system was not replaced ...we sent documentation of a CODE OFFICIAL saying your vent system was dangerous .... the code official listed the tragic death of a family of four that resulted from the failure of the same type of vent system...
Melton Plumbing Replied: In our opinion you are in danger of dieing if that vent system was not replaced ...we sent documentation of a CODE OFFICIAL saying your vent system was dangerous .... the code official listed the tragic death of a family of four that resulted from the failure of the same type of vent system...

Chase Ratterman gave Melton Plumbing a 1 star Review


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