This company does not stand by it's own standards. They tell you one thing and do something completely different. I'm quoting from their own paperwork. "What Happens Next? Now that we've been to your home and determined that you need to have your water heater repaired/ replaced, we will notify your home warranty company within 24 hours." This company came to my home on the 28th of February 2020 and should have submitted my work order by the end of the following day or the latest on March 2, 2020 beings that the 29th of February was a Saturday. My paperwork did not get submitted to my warranty company until March 3, 2020 making this very unacceptable per their own standards. I called and spoke with a lady at their company on the 2nd of March wanting information about my work order and was told by the woman that my order had not been sent to the warranty company and she...
Melton Plumbing Replied:
as Paul Harvey said ....now for the rest of the story
Your survey was taken on Feb 28 after 6 pm ...our paper work should be a clearer .... when the survey is done late at night after our office and the warranty company office is closed then your job will not be estimated and costed out for...
Melton Plumbing Replied:
as Paul Harvey said ....now for the rest of the story
Your survey was taken on Feb 28 after 6 pm ...our paper work should be a clearer .... when the survey is done late at night after our office and the warranty company office is closed then your job will not be estimated and costed out for...
Laura Inskeep gave Melton Plumbing a
1 star Review
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