Melton Plumbing

Installed our dishwasher and did an amazing job👏👏👏👏👏💯👍

Home warranty sent these people out. They were not in my home a few min said my water heater was leaking and need to be replaced. Took a couple photos and left. I called the home warranty service and This company said I needed over 700 dollars of updates. This would be out of my pocket. I requested another plumber. New plumber is fixing the water heater. No leak no updates needed. Just a heating element. Do not use this company!! Scammers!

Was given appointment with company by home warranty contract. Was pressured on phone before anyone even came inside to look to buy new water heater. They sent a kid in a minivan, no company identification, took a couple readings. Said was not repairable and that the warranty company would be in touch to replace water heater.
I sought a second opinion, had a cross connection with washing machine lines. Second plumber called regarding serial # on unit-- under warranty with Lowe's until 2024. Hot water flowing no issues since cross connection fixed by second plumber.

Melton Plumbing was very quick to respond to my ticket, and Billy was very polite and knowledgeable.

Melton plumbing caused a considerable amount of damage to both of my properties that they worked on. Unfortunately they do not stand behind their work and are denying any wrong doing. They even made a comment to my warranty company that they believe I am trying to scam them. The first issue they were there to only replace a cartridge in my shower handle. The plumber turned it too hard and broke the pipes inside the wall. This caused them to need to cut a very large hole in the wall of my son's bedroom. After fixing the broken pipes they reinstalled the handle and did not seal around it. This caused a leak that went through the ceiling on my first floor. You can very clearly see by the picture attached that the "finished product" is not installed correctly and is likely not even the correct part (the silicone around the handle I had to put on myself).

They found and repaired water leak.

We start way back in August 2020 for this story time. I contacted my home warranty company about my inoperable pilot and was, to what I would discover later would be my great unfortune, assigned Melton Plumbing. On 08/07/20, a technician came to give it a "thorough cleaning." The issue returned. I submitted another request under the same work order number through my warranty company. On 09/08/20, the tech returned to once more clean the unit. The problem returned within hours of his visit. On 09/11, another visit, another cleaning. On 09/21/20, another visit, another cleaning. Johnna(sp?), who I gather to be an office manager, advised she would be contacting the owner to explain what was happening and that "it was a waste of everyone's time to keep coming out for cleaning." A tech was to arrive on 09/28/20 to obtain information to start the process of a...

Jasmine installed the dishwasher perfectly and it was a little more complicated than most. She was personable and professional. Highly recommended.

After several weeks they were able to replace my faulty water heater. The technician also provided me with information to help prevent similar issues in the future.