UPDATE! Shortly after posting my review, the business owner reached out to me personally to work with me to resolve the broken light issue. In my mind this was minor and I recognize that things can happen with these types of services. But the ownership and accountability to resolve even minor issues sets great businesses apart from good ones. I've raised my rating from 4 to 5 stars.
Jessie did a very nice job cleaning my home, walkways, and roof. He also neatly arranged the furniture on my patio, which was unexpected and greatly appreciated. I did notice that one of the lights in the flower bed in front of my house was broken after the service, but it was overall a great job. I definitely recommend.
MEGAH SoftWash Replied:
Donell, Thank you for the opportunity to serve you! We’ll be in touch today to get that landscape light taken care of and make sure we provide that five star experience you deserve. Unfortunately accidents happen, but we got you covered. Thanks!
MEGAH SoftWash Replied:
Donell, Thank you for the opportunity to serve you! We’ll be in touch today to get that landscape light taken care of and make sure we provide that five star experience you deserve. Unfortunately accidents happen, but we got you covered. Thanks!
Donell Banks gave MEGAH SoftWash a
5 star Review
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