I was originally told that my rental property would be restored from the damage that a grey squirrel did around a dryer vent to the exterior wall which is Stowe. I was told that it would be repaired with the same material.All your company did was trap a squirrel and slap some flashing over the damage which was pretty extensive and charge me close to $2000.Unacceptable by anyone’s standards and I have been in customer service for 40 years.You also charged my credit card without my authorization. I go to 8 to 10 houses a day to perform customer service and guess what the topic of conversations will be?Customer satisfaction and you failed!
Meerkat Pest Control Chatham Replied:
Hi Ray, I'm looking into your account right now, it looks like we had a manager reach out to you on 5/26 @ 12:04, and then again on 5/30 @ 1:08 to try to get the issue resolved. We wanted to get a foreman out to the property to resolve the issue, is it still going on? I'd be happy to get someone out to take a look and discuss. If you would like to get something set up, please reach out to joejerome@518meerkat.com.
