The first year they came to my home the worker was kind and thorough. I unfortunately had unexpected serious financial issues occur the following year and canceled the services. They refused to let my cancel even when explaining my crisis. I was struggling to keep my house, then had a roof leak and my car was in an accident. I have guardianship of 2 grandchildren to support. I was having a hardship. They showed up at my house when I wasn't home while it was raining, but I pulled in shortly after they arrived there. The worker stated, he just went around my windows but since it's raining he won't do the service. I actually had already sprayed around my windows 2 day prior and had already made it clear I CAN NOT AFFORD THE SERVICE. I had begged to cancel. So what started out as kind and thorough turned out to be greedy, uncompassionate and unprofessional. Beware of their fine print...
Meerkat Pest Control Albany Replied:
Hi Laura, I see that you spoke with someone on May 4th stating that you did not want the service any longer, but we performed part of the service on May 2nd. Your service was cancelled on the 4th when you called in. I'll be happy to void out the work order from the 2nd, and best of luck to you moving forward. We understand that things happen, it is never our intent to come across as uncompassionate. Your account now has a $0 balance. Please let us know if you ever need anything moving forward.
