We came in with an ill 3 month old, no fever but with congestion and slight wheezing. Our pediatrician's office is closed on the weekend so we went to this urgent center as their website says they treat children and infants.
At the front desk, there was an initial question on if a baby so young should be seen but they decided to see him. The person examining him (she didn't provide her name or if she was a doctor, RN, or any other qualifications) was quite unsure of herself, saying how she wasn't experienced in examining a young infant. After listening to his chest she hemmed and hawed, saying she can't be sure of anything. She ultimately said we should go to an ER just to be safe; during the whole exam it felt like she was afraid that she'd be held responsible if anything bad happened to our child. It was a complete waste of time to have him examined by someone who...
AFC Urgent Care Torrance Replied:
Hello K - I am so sorry to hear about your recent experience at our center. We genuinely strive at providing care to everyone. Our providers, although not pediatricians, do their best at not turning any of our patients away, regardless of their age. Unfortunately, there will be sometimes that...
AFC Urgent Care Torrance Replied:
Hello K - I am so sorry to hear about your recent experience at our center. We genuinely strive at providing care to everyone. Our providers, although not pediatricians, do their best at not turning any of our patients away, regardless of their age. Unfortunately, there will be sometimes that...
K Kanemori gave AFC Urgent Care Torrance a
1 star Review
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