I'm grateful we went further than first impressions! The waiting room was loud with WWF Wrestling, and we could not understand what the person behind the counter was saying, due to the TV noise level. Check-in was complicated. If my sick husband (we were visiting the area) had to check-in by himself, he probably could not have done it. However, once we got back into the room, everything changed. The MA listened, was kind and understanding. The nurse practitioner that saw my husband was phenomenal. So, overall, a good experience, although the check-in and reception need work.
AFC Urgent Care Torrance Replied:
We apologize for the inconvenience you experienced during check-in at AFC Urgent Care Torrance. We appreciate your feedback and will work on improving our reception process to ensure a smoother experience for all patients. Thank you for sharing your experience with us.
AFC Urgent Care Torrance Replied:
We apologize for the inconvenience you experienced during check-in at AFC Urgent Care Torrance. We appreciate your feedback and will work on improving our reception process to ensure a smoother experience for all patients. Thank you for sharing your experience with us.
Jenifer Morrell gave AFC Urgent Care Torrance a
4 star Review
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