There was always miscommunication. They use a website portal to send messages, you can’t reply to the messages they send. The front desk staff was rude, I was always told by my coordinator when to come back, but never what all would be done, the front desk staff never knew why I was there. I had to make sure their Med dosing was correct because the calculations they gave & I double checked were inaccurate. I was correct in my dosing, but they wanted me to take the amount they told me. Dr Ahlering was very nice, but immediately wanted me to get IVF & when it didn’t work, he suggested egg donation. I have since received a 2nd opinion & hisboffice will not send my records to the new physician. The coordinator was great, she kept me informed & was always there for questions. Once I had a failed IVF, I was treated more like a number than a patient. No one followed up, I was...
MCRM Fertility Replied:
Hi Kristine, I apologize that you did not find your experience satisfactory. I would be happy to speak with you and assist. You may contact me directly at 636-735-3305. Warmest Regards, Dale
MCRM Fertility Replied:
Hi Kristine, I apologize that you did not find your experience satisfactory. I would be happy to speak with you and assist. You may contact me directly at 636-735-3305. Warmest Regards, Dale
Kristine Groppel gave MCRM Fertility a
1 star Review
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