We have had two unsuccessful IVF cycles at this office. After our second failed attempt the doctor recommended we try a test on our embryos and one other test neither was covered by insurance but at this point we were desperate and would try anything. After getting two different quotes from the finance manager Dena I was aggravated that we never received consistent information about costs and what would or would not be covered by insurance. I answered her email letting her know I was very bothered by not only the lack of proper communication but misleading information I was being told by her every time we spoke and with very vague details. The following business day the office manager contacted me about my email and then proceeded to inform me that insurance was not covering two of our visits from our first cycle and Dena had neglected to inform me. I told her to put everything for...
MCRM Fertility Replied:
Meagan, Thank you for taking the time to complete your review in regards to your experience at MCRM. We value our patents and understand that the struggle with infertility can be a tough road to travel. As such, it is our responsibility to make your experience the very best it can be. Based on...
MCRM Fertility Replied:
Meagan, Thank you for taking the time to complete your review in regards to your experience at MCRM. We value our patents and understand that the struggle with infertility can be a tough road to travel. As such, it is our responsibility to make your experience the very best it can be. Based on...
Meagan stacy gave MCRM Fertility a
1 star Review
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